Occupation information for Sales Representatives, Wholesale and Manufacturing, Technical and... District Of Columbia

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Typical education needed for entry: Bachelor's degree

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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• Negotiate prices or terms of sales or service agreements.
• Prepare and submit sales contracts for orders.
• Visit establishments to evaluate needs or to promote product or service sales.
• Sell service contracts for technical or scientific products.
• Maintain customer records, using automated systems.
• Answer customers' questions about products, prices, availability, or credit terms.
• Quote prices, credit terms, or other bid specifications.
• Contact new or existing customers to discuss how specific products or services can meet their needs.
• Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Compute customer's installation or production costs and estimate savings from new services, products, or equipment.

Tools:

• Notebook computers
• Personal computers
• Personal digital assistant PDAs or organizers
• Tablet computers

Technology:

• Analytical or scientific software
• Customer relationship management CRM software
• Data base user interface and query software
• Electronic mail software
• Enterprise resource planning ERP software

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